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Frequently Asked Questions

How does the subscription work?
Each month you'll receive a new themed box featuring 4 freshly-blended spices, 2 recipe cards, and a cultural zine. We bill your card automatically and ship your box around the [X] of each month.
Can I cancel my subscription?
Absolutely. Cancel anytime with no fees or penalties through your account dashboard. If you cancel before the [X] of the month, you won't be charged for the next box.
When will my box ship?
Subscriptions ship on the [X] of each month. One-time box orders ship within 2–3 business days. You'll receive a tracking number via email as soon as your box is on its way.
Do you offer gift subscriptions?
Yes! Gift subscriptions are available in 3, 6, and 12-month options. Visit our Gift page to purchase. You can choose the start date and we'll include a personalized gift note inside the first box.
Are the spices fresh? How long do they last?
We blend all spices to order, nothing sits on a shelf for months. Stored in a cool, dry place in an airtight container, your blends will stay vibrant for 12–18 months. We include best-by dates on every jar.
Do you accommodate dietary restrictions?
All our spice blends are naturally gluten-free and vegan. We include allergen information with every box. If you have a severe allergy, please contact us before subscribing.
Can I skip a month?
Yes. Log into your account and select "Skip this month" at least 5 days before your next billing date. No explanation needed.
Do you ship internationally?
Currently we ship within the contiguous United States. International shipping is on our roadmap, sign up for our newsletter to be notified when we expand.
What if I don't like a box?
We stand behind our quality. If you're not happy with your box for any reason, contact us within 14 days and we'll make it right, replacement or full refund, your choice.
Can I buy a single box without subscribing?
Yes! All current boxes are available as one-time purchases from our Shop page. Subscribers do get priority access and savings, but there's no obligation.

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